What is a Collaborative DefenseSM?
A Collaborative Defense refers to policy provisions that reward you for partnering us for the best claims results. We believe the smartest approach to handling your claim is to work together, in a timely manner, to achieve the best results for both us and you. That is why we have incorporated into our policy opportunities for partnering that slice your deductible in half (see specific policy terms)! But a Collaborative Defense is also our approach to handing claims in general – working with you to achieve the right result.