- In re Snyder, 232 P.3d 952 (Or. 2010).
- In re Askew, 776 N.W.2d 816 (N.D. 2010).
- Stephen v. Sallaz & Gatewood, Chtd., 248 P.3d 1256 (Idaho 2011).
- In re Smith, 841 N.W.2d 278 (Wis. 2013).
- Oklahoma ex rel. Oklahoma Bar Assn. v. Latimer, 262 P.3d 757 (Okla. 2011).
- Ten Tips to Improve Client Relations
- Money is the Root of All Evil
- The Cost of Getting Paid
- Ten Client Relations Hot Button Issues
- Preventing Fee Disputes
- How and Why to Conduct a Client Survey
- Shari Klevens, Alanna Clair, The Interplay of Ethical Rules and Attorney-Client Intimate Relationships, Texas Lawyer (March 12, 2018).
- Peter J. Henning, Lawyers, Trusth, and Honesty in Representing Clients, Notre Dame Journal of Law, Ethics & Public Policy (February 2014).
- Roy S. Ginsburg, Client Service: Happy Clients Can Set Lawyers Apart, Attorney At Work (May 14, 2013).
- Carolyn Elefant, The Best Client Gifts Are Heartfelt, MyShingle.COM (Apr. 4, 2014).
- Noble McIntyre, First Client Meeting: Is Yours a Welcoming Law Office, Attorney At Work (Mar. 25, 2014).
- Pennsylvania Revises Ethics Rules, Legal PROFESSION BLOG (Nov. 5, 2013).
- E. Megan Zavieh, Five Ways to Improve Client Communication, Attorney AT Work (Mar. 29, 2013).
- Merrilyn A. Tarlton, Five Roadblocks That Can Repel a Good Client, Attorney At Work (Jun. 28, 2013).
- Jared Correia, They Had Relations: Five Tips for Better Client Communications, Attorney At Work(Apr. 25, 2013).
- Ryan Sullivan, Transforming the Needy Client, Attorney At Work (Dec. 4, 2013).
- Ryan Pitz, Losing New Clients to Your Jaded Attitude, Attorney At Work (Sep. 25, 2013).
- Ruth Carter, What’s You Law Firm’s Red Velvet Rope Policy, Attorney At Work (Aug. 20, 2013).
- Ryan Sullivan, When Clients Get Angry About Results, Attorney At Work (Nov. 7, 2013).
- Allison Shields, Why Lawyers Are Bad at Client Service, Legal Ease Consulting INC (Sept. 20, 2012).
- Barbara Power, Good Client Communications Can Help Lawyers Avoid Malpractice Claims, Law Practice Today (Aug. 2009).
- Frank Strong, What Does Law Firm CRM Really Mean, Business Of Law Blog (Jun. 24, 2014).
- Frank Strong, Youtube Friday: Building A Law Business for Desirable Clients, Business Of Law Blog (May 9, 2014).
- Frank Strong, Law Firm Client Satisfaction: Words Don’t Always Match Action, Business Of Law Blog (Apr. 21, 2014).
- Krista Fuller, Embrace Your Law Firm Clients: 3 Ways to Make More Rain, Business Of Law Blog (Jun. 5, 2014).
- Allison Shields, Client Selection: Bad Client Warning Signs, Lawyerist (Jan. 7, 2013).
- Mike Frisch, Out of the Fryn’ Pan, Legal Profession Blog, (Jan. 13, 2010), (discussing the suspension of a North Dakota lawyer for meeting a client at a local restaurant three times and then not contacting the client for two years).
- Mike Frisch, Malpractice Award Upheld, Legal Profession Blog (Mar. 21, 2014) (examining a legal malpractice decision upheld by the Idaho Supreme Court where an attorney failed to investigate the mental capacity of his client).
Risk Management Best Practices Database Legal Statement
Information provided by Attorney Protective is not intended as legal advice. This publication provides best practices for use in connection with general circumstances, and ordinarily does not address specific situations. These best practices are not intended to meet or establish the standard of care, and sometimes recommend practices that exceed the standard of care. Specific situations should be discussed with legal counsel licensed in the appropriate jurisdiction. By publishing practice and risk prevention tips, Attorney Protective neither implies nor provides any guarantee that claims can be prevented by use of the suggested practices. Though the contents of Attorney Protective's Best Practice Database have been carefully researched, Attorney Protective makes no warranty as to the accuracy, applicability or timeliness of the content. Anyone wishing to reproduce any part of the Attorney Protective Best Practices Database content must request permission from Attorney Protective by calling 877-728-8776 or sending an email to firstname.lastname@example.org. Additionally the rules cited in the contents of this database may have since changed. You should check the laws and model rules in your state for specific information on the topics addressed here.