Attorney Protective Open Positions

LPL Associate Underwriter - #1564 / Work Location: Dallas, TX

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MedPro Group/AttPro's employees are exceptional, motivated, and our greatest strength. They provide the highest quality of customer service and help maintain our position as a leader in the marketplace. MedPro Group/AttPro is a national leader in customized insurance. Guided by our core values, we remain committed to support career growth and development for all levels of team members so they may grow with the company. The purpose of this underwriting position is to underwrite and process mid-term adjustment requests, answer coverage-related questions, price indications, and resolve billing issues.

Responsibilities:

  • Contact customers for reviewing and gathering information on new business submissions, renewal reviews, and policy change requests to ensure Underwriting has complete and accurate information to review
  • Become an expert on MedPro Group/AttPro online application. Able to walk agents through the steps required to complete an application online
  • Provide technical support to our regional underwriting teams
  • Report analysis and resolution
  • Decision within assigned authority
  • Process high volume, time sensitive transactions
  • Data entry, initial analysis, and account set up transactions
  • New projects - system testing and reporting
  • Special projects, mass adjustments, and/or maintenance changes
  • Must stay in compliance, completing insurance industry education and maintain licensing requirements
  • Participate on teams, which develop and coordinate the implementation of new procedures, to enhance the effectiveness of customer service operations
  • General office and administrative assistance as assigned

Required/Preferred:

  • BA/BS in business or related field preferred
  • Proven ability to work on a team or operate independently
  • Strong analytical and organizational skills
  • Willingness to pursue additional training and/or complete course work a plus. (i.e. CPCU, RPLU)
  • Outstanding interpersonal, oral and written communication skills
  • Ability to succeed in high volume environments requiring personal organization, multitasking, and regular reprioritization with short turnaround time on items of high impact
  • Experience in researching and accurately resolving technical subject matter while working under pressure and within time constraints
  • Strong customer service skills for use with internal and external customers with ability to effectively handle incoming calls and deal with difficult situations
  • Comfort with a structured, process-based approach to underwriting, including limitations in levels of authority. Authority level increases with increasing competence
  • Attention to detail and thoroughness with strong documentation skills
  • Mandatory computer skills (Outlook, Word, Excel, PowerPoint, Internet). Advanced understanding of Excel or Access is a plus
  • 2-5 years of relevant experience
  • Basic knowledge of insurance industry and product lines
  • Knowledge of legal terminology preferred

Contact Information:
To submit resume for consideration, please send cover letter and resume, including cumulative GPA from highest level of education completed, to: attprojobs@attorneyprotective.com.

General:
Federal law prohibits an individual from engaging in the business of insurance if the individual (a "prohibited person") has been convicted of certain felony crimes. If you have ever been convicted of a felony, contact a Medical Protective Human Resources representative before applying for this position. Your conviction may or may not prevent you from working at Medical Protective - it depends upon the facts and requires a legal analysis.